Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity.)
Withdrawal instruction
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
- The withdrawal period will expire after 14 days from the day on which:
- you or a third party other than the carrier and indicated by you acquires, physical possession of the goods, if you have ordered one or more goods under a single order and such goods are delivered together;
- you or a third party other than the carrier and indicated by you acquires, physical possession of the last good, if you have ordered multiple goods under a single order and such goods are delivered separately;
- you or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece, if you have ordered a good that is delivered in multiple lots or pieces;
To exercise the right of withdrawal, you must inform us:
MB GlobalPax GmbH
Am Wiedenberg 102
59755 Arnsberg
Phone: +49 (0) 2932 9317167
E-Mail: contact@mbglobalpax.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you revoke this contract, we shall reimburse to you all payments that we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your revocation of this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your revocation of this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You shall bear the direct costs of returning the goods which can be shipped by parcel post, as well as the direct costs of returning goods which cannot be shipped by parcel post. The estimated cost of returning goods which cannot be shipped by parcel post shall not exceed approximately 100 EUR.
You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, which can be delivered no earlier than 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no control;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the supply of sealed goods which are not suitable for return due to reasons of health protection or hygiene if their sealing has been removed after delivery;
- for the supply of goods which, after delivery, are inseparably mixed with other goods by their nature
- for the supply of audio or video recordings or computer software in a sealed package if the sealing has been removed after delivery.